From
docs@munchreach.com
Subject
Documentation

Everything you need toset up and scale

Practical guides for every part of MunchReach, from your first mailbox connection to multi-workspace agency reporting.

Sending ledger

Queued1,248
Delivered991
Replied74

79% delivered this cycle

Quickstart

From zero to your first sent sequence in four steps.

  1. Step 1

    Create a workspace

    Sign up, name your workspace, and invite teammates with the right roles.

  2. Step 2

    Connect a mailbox

    Link SMTP/IMAP or a provider like SES or Postmark, then let warmup run for a few days.

  3. Step 3

    Import your list

    Upload a CSV, map columns to fields, and let verification flag risky addresses.

  4. Step 4

    Launch a sequence

    Build a 3–4 step campaign with variables, set a sending window, and start small.

Browse the docs

Getting started

  • Create your account and first workspace
  • Invite teammates and choose roles
  • Workspace settings and branding
  • Billing, plans and usage limits

Sending accounts

  • Connect SMTP and IMAP mailboxes
  • Connect SendGrid, SES, Mailgun, Postmark, Resend and ZeptoMail
  • Publish SPF, DKIM and DMARC records
  • Set daily limits, warmup and rotation

Leads and lists

  • Import a CSV and map columns
  • Duplicate detection and email validation
  • Custom fields, tags and segments
  • Suppression and do-not-contact lists

Campaigns

  • Build a multi-step sequence
  • Variables, fallbacks and spintax
  • Conditional branching and stop rules
  • Sending windows and timezone scheduling

Inbox and reporting

  • Triage replies with AI labels
  • Assign conversations and add notes
  • Campaign, step and variant analytics
  • Scheduled client reports and exports

Security and compliance

  • Row-level security and workspace isolation
  • Credential encryption at rest
  • GDPR and CAN-SPAM guidance
  • Data export and deletion requests

What a connected mailbox looks like

workspace.munchreach.app/mailboxes
  • sales@acme.comSESwarmup activeHealthy
  • hello@acme.comSMTP42/day limitHealthy
  • outreach@acmegrowth.ioPostmarkrampingWarming

Frequently asked questions

Start sending in ten minutes

Follow the getting started guide and launch your first sequence today.

Start for Free