Documentation
Everything you need to set up and scale
Practical guides for every part of MunchReach, from your first mailbox connection to multi-workspace agency reporting.
Quickstart
From zero to your first sent sequence in four steps.
1
Create a workspace
Sign up, name your workspace, and invite teammates with the right roles.
2
Connect a mailbox
Link SMTP/IMAP or a provider like SES or Postmark, then let warmup run for a few days.
3
Import your list
Upload a CSV, map columns to fields, and let verification flag risky addresses.
4
Launch a sequence
Build a 3–4 step campaign with variables, set a sending window, and start small.
Browse the docs
Getting started
- Create your account and first workspace
- Invite teammates and choose roles
- Workspace settings and branding
- Billing, plans and usage limits
Sending accounts
- Connect SMTP and IMAP mailboxes
- Connect SendGrid, SES, Mailgun, Postmark, Resend and ZeptoMail
- Publish SPF, DKIM and DMARC records
- Set daily limits, warmup and rotation
Leads and lists
- Import a CSV and map columns
- Duplicate detection and email validation
- Custom fields, tags and segments
- Suppression and do-not-contact lists
Campaigns
- Build a multi-step sequence
- Variables, fallbacks and spintax
- Conditional branching and stop rules
- Sending windows and timezone scheduling
Inbox and reporting
- Triage replies with AI labels
- Assign conversations and add notes
- Campaign, step and variant analytics
- Scheduled client reports and exports
Security and compliance
- Row-level security and workspace isolation
- Credential encryption at rest
- GDPR and CAN-SPAM guidance
- Data export and deletion requests
What a connected mailbox looks like
workspace.munchreach.app/mailboxes
sales@acme.com
SES · warmup active
Healthy
hello@acme.com
SMTP · 42/day limit
Healthy
outreach@acmegrowth.io
Postmark · ramping
Warming
Popular articles
Why are my emails landing in spam?
How mailbox rotation distributes volume
Setting up a custom tracking domain
Understanding reply detection and stop rules
Migrating from another cold email tool
Giving a client read-only reporting access
Building an integration? See the API reference.
FAQ
Frequently Asked Questions
Everything you need to know about MunchReach.
Start sending in ten minutes
Follow the getting started guide and launch your first sequence today.