Everything You Need to Turn Cold Outreach Into Conversations
MunchReach combines campaigns, AI personalization, a unified inbox, CRM, automations, warmup, deliverability and analytics in one workspace — so your outbound runs as a single connected workflow instead of six disconnected tools.
Build multi-step campaigns that keep following up
The campaign builder holds the whole sequence: steps, wait windows, variants, the lead list, the email accounts that send it, and the schedule it runs on.
- Visual campaign builder
- Multi-step sequences
- Automatic follow-ups
- Sending schedule and time windows
- Lead lists attached per campaign
- Email accounts assigned per campaign
- Variables and personalization
- Pause, resume and stop controls
- Per-campaign analytics
- Follow-ups stop on reply
AI drafts the opener — you stay in control
Inside the campaign builder, AI uses the lead and company fields you imported to draft opening lines and tighten copy. Nothing sends on autopilot: every message is editable and previewable first.
- Personalized opening lines
- Uses lead and company context
- Personalization across a whole list
- Merge variables with fallbacks
- AI-assisted subject lines and copy
- Full human editing and overrides
- Preview per lead before launch
- Connect your own AI key
Variables
{{first_name}} · {{company}} · {{title}} · {{custom_1}}
AI opening line
“Saw Northwind just opened a second fulfilment site — guessing outbound is back on the roadmap.”
Every reply from every mailbox in one thread view
Replies from all connected email accounts land in a single inbox with full conversation history, prospect context and the CRM record right beside the thread.
- All mailboxes in one inbox
- Threaded conversations
- Reply with CC and BCC
- Internal notes for your team
- Snooze and follow-up reminders
- Tags and conversation status
- Prospect details in context
- Linked CRM record and campaign
Ramp new email accounts at a controlled pace
Warmup increases volume gradually inside the limits you set and keeps reporting on mailbox health, so a brand-new account is never pushed straight to full sending volume.
- Controlled, gradual volume ramp
- Daily and hourly sending limits
- Mailbox health tracking
- Delivery monitoring over time
- Automatic safety caps
- Warmup status per account
- Pause and resume any time
- Per-mailbox controls
A pipeline that already knows the conversation
Contacts move through stages you define, with tasks, notes, activity history and the campaign that started the conversation attached to every record.
- Contact records
- Kanban pipeline
- Custom stages
- Tasks with due dates
- Notes for your team
- Activity timeline
- Full conversation history
- Campaign context on every contact
Interested
Meeting booked
Proposal
Trigger → conditions → actions
Automations react to what happens in your workspace. Pick a trigger, add conditions, then chain the actions that should run — no manual chasing between tools.
- Trigger: new lead added
- Trigger: reply or positive reply
- Trigger: campaign event
- Trigger: CRM stage changed or meeting booked
- Trigger: time delay
- Action: send follow-up, add tag, update contact
- Action: move CRM stage, create task
- Action: notify the team or fire an integration
Reporting built from real tracked events
Every metric comes from the delivery, open, click, reply, bounce and unsubscribe events recorded on your own sending. There are no sample numbers anywhere in reporting.
- Emails sent and delivered
- Opens and clicks
- Replies and positive replies
- Bounces and unsubscribes
- Reply, bounce and click rates
- Campaign-level performance
- Mailbox-level performance
- Date-range comparisons
Connect your own email accounts
Add the mailboxes you send from, test the connection, set per-account limits and watch their health from one screen.
- Connect your own email accounts
- Connection testing before sending
- Per-account daily and hourly limits
- Mailbox health and status
- Assign accounts to campaigns
- Pause a single account instantly
- Reply routing back to the inbox
- Account-level performance
Your domain, verified step by step
Guided domain setup walks through each record with live checks, so authentication is verified before a single campaign goes out.
- Customer-owned sending domains
- Guided, step-by-step setup
- SPF verification
- DKIM verification
- DMARC verification
- Live DNS record checks
- Re-check and troubleshoot any record
- Alerts when authentication regresses
Integrations
Connect MunchReach to the tools your team already runs. Some connections are part of the paid plans.
OpenAI
Bring your keyUse your own OpenAI key for AI personalization and copy assistance.
Slack
AvailableSend reply and campaign notifications to a team channel.
Zapier
AvailablePush MunchReach events into thousands of downstream apps.
Make
AvailableBuild custom scenarios from MunchReach webhooks.
HubSpot
Paid plansSync contacts and outreach activity with your HubSpot CRM.
GoHighLevel
Paid plansKeep agency pipelines in sync with MunchReach conversations.
Calendly
AvailableTrack booked meetings against the campaign that created them.
Google Sheets
AvailableMove leads and results between MunchReach and spreadsheets.
Availability depends on your plan. See all integrations or compare plans.
Lists, imports and clean data
Import leads, map your own fields, filter into segments and assign them to campaigns — with duplicates and suppressed contacts handled for you.
- Lead lists per client or segment
- CSV import with field mapping
- Custom lead fields
- Filtering and segmentation
- Assign leads to campaigns
- Lead activity timeline
- Suppression list
- Duplicate detection on import
One login, separate workspaces
Each workspace keeps its own leads, campaigns, inbox, CRM and reporting. Invite teammates, give them a role, and collaborate without mixing client data.
- Separate workspaces per client or brand
- Invite team members by email
- Role-based permissions
- Shared campaigns
- Shared inbox
- Shared CRM
- Workspace-level sending settings
- Activity tracking across the team
Platform control and security
Sensible controls around your data, your domains and your team — without you having to run infrastructure.
Secure account access
Email and social sign-in, session handling and password recovery built in.
Workspace isolation
Leads, campaigns, inboxes and reporting never cross between workspaces.
Domain ownership
You own the sending domain and the authentication records behind it.
Protected credentials
Connection credentials are stored encrypted and never shown back in the app.
Permission controls
Roles decide who can send, who can reply and who can only read reporting.
Activity tracking
Workspace activity and team actions are recorded for review.
One Workflow. One Workspace.
Most teams stitch outbound together from six tools that never talk to each other. In MunchReach each stage feeds the next automatically.
- 1
Domain
Add your sending domain and verify SPF, DKIM and DMARC.
- 2
Email account
Connect the mailboxes that will send, with their own limits.
- 3
Leads
Import and segment the people you want to reach.
- 4
Campaign
Build the sequence, steps, delays and schedule.
- 5
AI personalization
Draft openers from lead context, then edit and preview.
- 6
Warmup & sending
Volume ramps inside safe limits while the sequence runs.
- 7
Unified inbox
Replies land in one thread view and follow-ups stop automatically.
- 8
CRM
Interested contacts move into the pipeline with full history.
- 9
Automations
Stage changes, tasks, tags and notifications fire on their own.
- 10
Analytics
Every step reports real numbers back into one dashboard.
Built for modern outbound teams
The same workspace, shaped around how your team runs outreach.
Founders
Running outbound yourself between everything else.
Launch a sequence in an afternoon
Sales Teams
Multiple reps sending from their own mailboxes.
Shared inbox and pipeline
Agencies
Several clients, each with their own domains and data.
One workspace per client
Lead Generation Teams
High-volume lists that need clean segmentation.
Imports, filters and suppression
SDR Teams
Reply volume that has to be worked the same day.
Threaded replies with CRM context
Recruiting Teams
Candidate outreach that needs long follow-up cycles.
Sequences that stop on reply
Frequently Asked Questions
Common questions about the MunchReach feature set.
Everything you need to build a better outbound engine.
Domains, mailboxes, campaigns, AI personalization, replies, CRM, automations and analytics — in one workspace.