Which mailboxes are supported?

Any IMAP mailbox plus Gmail and Outlook, alongside API providers used for sending.

Does replying use the original mailbox?

Yes. Replies always go out from the mailbox that started the conversation to keep threading intact.

Are AI labels editable?

Yes. You can correct a label at any time and create your own custom labels.

Can clients see the inbox?

Client viewers can be given read-only access scoped to their campaigns.

What happens when a sequence gets a reply?

The sequence stops the moment the reply lands, so no follow-up ever crosses with a live conversation.

Can multiple reps work the same inbox?

Yes. Assign threads to an owner, @mention teammates, and see a full audit trail of who did what.

Unified Inbox

Every reply from every mailbox, in one place

Stop switching between mailboxes. MunchReach pulls replies from all connected accounts into a shared inbox with AI labels, assignment and full prospect history.

Start for Free Explore Unified Inbox

Unified inbox

Every reply in one place

Multiple mailboxes, AI classification, assignment and notes in a single view.

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InboxOther 12

1–25 of 312Threaded across 8 mailboxes

Scaling outbound with intent data

Sales

Marcus Lee <marcus@fieldstack.com>

to Priya Nair

10:24 AM

Hi Priya,

Thanks for reaching out. Your platform looks really interesting and lines up with what we're building at Fieldstack.

Can we schedule a quick call next week to learn more?

Best, Marcus

Priya Nair <priya@sendloop.io>

to Marcus Lee

10:45 AM

Hi Marcus,

Absolutely — does Tuesday or Wednesday morning work for you?

Best, Priya

ReplyInternal note

Tomarcus@fieldstack.comCc Bcc

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Why replies get lost

Replies scattered everywhere

Ten mailboxes means ten separate inboxes to babysit, and warm replies get buried under bounces.

Slow response times

By the time someone checks the right mailbox, an interested prospect has already gone quiet.

No shared context

A teammate replies without knowing three other people already talked to the same prospect.

How MunchReach solves it

A single inbox that thinks and triages for you.

One shared inbox

Every conversation, in a single threaded view

All replies from every connected mailbox land in one place, grouped by prospect with the full campaign history attached.

Threaded view across every mailbox and step
Full send history alongside the conversation
Search across subjects, bodies and companies

Inbox — Interested (4)

Marcus Lee — Fieldstack Robotics

"Can we grab 15 min this week?"

Interested2m ago

Aisha Toure — Northline Logistics

"Send over the case study please"

Interested18m ago

Devon Cross — Orbit Analytics

"Out of office until the 14th"

OOO1h ago

AI triage

Replies sort themselves before you even open them

Every incoming message is classified instantly — interested, not interested, meeting request, out of office, wrong person or unsubscribe — and the sequence stops on the spot.

Thread — Aisha Toure

Sequence stopped automatically

Triggered by reply detection

Auto-stop

AI label applied

Classified in 0.4s

Interested

Internal note added

"Mentioned budget approved for Q2" — Sam

Private

Team assignment

The right person replies, every time

Route conversations to an owner based on territory or round robin, mention teammates for a second opinion, and keep a clean audit trail without leaving the thread.

Assign conversation

Marcus Lee — Fieldstack Robotics

Assigned to

OwnerPriya N.

Aisha Toure — Northline Logistics

Mentioned

Review@sam

Devon Cross — Orbit Analytics

Snoozed until return date

Snoozed

What you get

Everything below is included on every plan.

One shared inbox

Threads from every connected mailbox, grouped by prospect and campaign.

AI reply labels

Interested, not interested, out of office, meeting request, wrong person and unsubscribe — labelled automatically.

Team assignment

Route conversations to an owner, mention teammates and keep an audit trail of every action.

Internal notes

Add private context that never reaches the prospect, visible to the whole workspace.

Instant search

Search across subjects, bodies, prospects, companies and labels in milliseconds.

Saved replies

One-click templates for booking calls, pricing questions and polite opt-outs.

Connect mailboxes

Add IMAP or API mailboxes and replies sync automatically.

Let AI triage

Every reply is classified and the sequence stops instantly.

Assign and respond

Owners reply from the original mailbox with saved replies or a fresh message.

Move the deal forward

Update CRM stage, book a meeting or push the lead to your pipeline.

Before and after

What changes the week you switch.

Without MunchReach

Replies scatter across four or five sending mailboxes
Out-of-office and bounce noise buries real interest
Two reps answer the same prospect twice

With MunchReach

Every mailbox in one threaded inbox with shared visibility
Auto-classification separates interested from noise
Assignment, read state and notes keep the team in sync

Who it is for

Built for the way outbound teams actually work.

Solo operators

You run six mailboxes and check each one manually every morning.

One inbox, one pass, nothing missed.

SDR teams

Replies need routing to the right owner within minutes.

Auto-assignment plus real-time reply alerts.

Agencies

Client threads must stay separated and auditable.

Per-workspace inboxes with full history.

Details that matter

Threaded conversation view with full campaign history
Snooze, archive and follow-up reminders
Unsubscribe handling and suppression in one click
Attachment support and signature per mailbox
Keyboard shortcuts for high-volume triage
Per-role visibility for client viewers

<1min

Average time to sequence auto-stop on reply

AI reply labels applied automatically

40%

Faster response time reported by teams

Missed replies across mailboxes

FAQ

Frequently Asked Questions

Everything you need to know about MunchReach.

Bring every reply into one inbox

Connect your mailboxes and never lose a warm lead in a crowded inbox again.

Start for Free