How to connect an integration

Add a connection from Settings and confirm it is live.

Updated Sep 10, 2026 1 min read

Steps

  1. Go to Settings → Integrations.
  2. Find the tool and start the connection.
  3. Either authorise MunchReach from the other tool, or paste the credential it asks for.
  4. Confirm the card shows the connection as active.

Important notes

  • Credentials are encrypted at rest and never returned to the browser afterwards.
  • Connecting an AI provider for personalization is done on the campaign's AI tab as well as here.

Common problems

  • Authorisation window closes with nothing connected — a popup blocker, or you were signed into the wrong account in the other tool.

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