Problem
A connected tool shows an error, or data stopped flowing.
Possible causes
- The credential was revoked or expired in the other tool
- Someone changed permissions or removed the authorising user's access
- The other service is rate limiting or is down
- The account you authorised no longer has the required plan
How to check
- Settings → Integrations — read the connection's state.
- Check the same integration from the other tool's side: is the key still listed and active?
- Check that service's status page.
How to fix
- Reconnect or rotate the credential.
- Re-authorise with an account that has the necessary permissions.
- Wait out a rate limit rather than retrying in a loop.
When to contact support
The credential is valid and active in the other tool, and MunchReach still reports the connection as failing.
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