Cancelling
Cancel from Settings → Billing. The subscription stays usable until the end of the paid period, then moves to Cancelled or Expired.
Before you cancel
- Pause active campaigns so nothing sends unattended.
- Export the leads and analytics you want to keep.
- Note that cancelling billing is not the same as deleting your account or data.
Refunds
Refunds are handled case by case. Contact support with your workspace and the invoice in question.
Important notes
Cancelling does not remove your data. If you want it deleted, use the account deletion flow explicitly.
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