Plan changes are self-service.
Change your plan
Open Settings, then Billing, and change the plan. Downgrades take effect at the end of the current period and your data is retained.
Refunds
Monthly plans are not refunded for partial periods. Annual plans within the first 14 days qualify for a full refund — contact support to process it.
Support response time
Support answers within one business day on all plans, with priority routing for agency and enterprise workspaces.
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