Short answer
Connect your mailbox from Email Accounts, then confirm its status is Active before assigning it to a campaign.
Steps
- Go to Email Accounts.
- Click Connect email account.
- Follow the connection steps shown for your mailbox.
- Enter the Sender name recipients will see when prompted.
- Set the Daily limit and Hourly limit.
- Leave Start warmup on unless you have a specific reason not to.
- Finish the connection and confirm the mailbox appears in Email Accounts.
Important notes
- The mailbox details page shows any setup action still required before sending.
- Warmup starts immediately and carries very little campaign volume for the first weeks. That is intended.
Common problems
- Setup is incomplete — open the mailbox details and follow the action shown there.
- Address already exists — that mailbox is already connected in this workspace.
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Frequently asked questions
- Can I connect my existing Gmail or Outlook mailbox?
- Use the connection options shown under Email Accounts. The available flow depends on the mailbox type supported by your workspace.
- Do I need SMTP details from my host?
- Follow the connection steps shown in Email Accounts. The mailbox details page will show whether anything else is required.