How to pause, resume and stop a campaign

The difference between pausing, resuming, archiving and deleting.

Updated Sep 10, 2026 1 min read

Pause

Click Pause campaign in the campaign header. Scheduled messages stop going out immediately; the queue is kept.

Resume

Click Resume campaign. Sending picks up at the next open moment in the sending window. Messages whose scheduled time has passed are re-planned rather than sent in a burst.

Stop and archive

Archiving from the overflow menu takes the campaign out of the active list. Archived campaigns keep their history and analytics.

Important notes

  • Pausing does not remove leads from the campaign and does not reset follow-up waits.
  • Deleting a campaign removes its queue permanently; archive instead if you may want the record.

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