Work through these before anything else. They account for most support tickets.
- Is at least one mailbox Active? Open Email Accounts and check its current status.
- Is it inside the sending window right now, in the campaign's timezone?
- Has the daily limit already been used? Check the mailbox limit popover.
- Is the campaign actually Active, not Draft, Paused or Completed?
- Are the remaining recipients eligible, or suppressed and stopped?
Important notes
Most "nothing is happening" reports are a closed sending window or no Active mailbox. Check those two first, every time.
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