Why did my import skip rows?

Every skipped row is reported with a reason and a count in the import summary.

Updated Aug 5, 2026 1 min read

Rows are skipped for three reasons only.

Invalid email

The address failed validation and would bounce, which hurts domain reputation.

Duplicate inside the file

The same address appeared more than once in the upload; only the first occurrence is kept.

Already in the workspace

Leads are unique per workspace and email, so an existing lead is not duplicated. The import summary lists each reason with counts so you can reconcile the file.

Was this article helpful?

Related articles