Why did my import skip rows?

Every skipped row is reported with a reason and a count.

Updated Sep 10, 2026 1 min read

Rows are skipped for three reasons only.

Invalid email

The address failed validation and would bounce, which hurts domain reputation.

Duplicate inside the file

The same address appeared more than once in the upload; only the first occurrence is kept.

Already in the workspace

Leads are unique per workspace and email, so an existing lead is not duplicated.

Steps

The review step lists each reason with counts, and shows the specific reason on invalid rows, so you can fix the source file and re-import just those rows.

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