Conversation statuses

What each status means and when to set it.

Updated Sep 10, 2026 1 min read

Statuses are how the inbox becomes a pipeline rather than a mailbox.

  • Lead — replied, not yet qualified
  • Interested — positive reply worth pursuing
  • Meeting booked — a call is on the calendar
  • Meeting completed — the call happened
  • Won — closed
  • Not interested — a clear no
  • Out of office — an automatic responder; follow up later
  • Unsubscribed — asked to be removed
  • Bounced — the address failed

Important notes

Set the status as you read the reply, not later. Every report downstream depends on it being honest.

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