Deliverability basics

What decides whether your email reaches the inbox.

Updated Sep 10, 2026 1 min read

Delivery is not the same as placement. A message can be accepted and still land in spam.

What receivers weigh

  • Mailbox health — setup and recent sending behaviour must be healthy
  • Reputation — of your domain and of each mailbox, built over time
  • List quality — bounces and spam complaints are the fastest way down
  • Engagement — replies and opens versus deletions and complaints
  • Volume pattern — steady beats spiky
  • Content — link count, images, attachments, and how templated it reads

The practical order of work

  1. Confirm each sending mailbox is Active and healthy.
  2. Warm the mailboxes.
  3. Clean the list before you send to it.
  4. Keep volume modest per mailbox and add mailboxes to scale.
  5. Write something a human would answer.

Important notes

No tool can make a bad list deliverable. Most "deliverability problems" are list problems wearing a disguise.

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