How to select and add leads to a campaign

Steps

1. Open the campaign's Leads tab.
2. Add a list, or add leads matching a filter.
3. Review the eligible recipient count — it is what will actually be queued after suppression and duplicates are removed.

From the Leads page

Select leads with the checkboxes, then use Bulk actions → Add to campaign.

Important notes

• Suppressed leads — bounced, complained or unsubscribed — are excluded automatically and are not counted as eligible.
• A lead already in the campaign is not added twice.
• Adding leads to an active campaign queues them for the remaining steps.

Common problems

• Eligible count lower than the list count — suppression, duplicates or leads already in this campaign account for the gap.